Terms & Conditions – Kookaburra Sri Lanka

Welcome to the Kookaburra Sri Lanka website operated by Sumathi Sports (Private) Limited, the official exclusive importer and distributor of Kookaburra products in Sri Lanka. By accessing, browsing, or purchasing products through this website, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with these Terms & Conditions, please refrain from using this website.

1. Company Information

This website is operated by:

Sumathi Sports (Private) Limited
Official Exclusive Importer & Distributor of Kookaburra in Sri Lanka

Website: https://kookaburrasport.com.lk/
Email: service@kookaburrasport.com.lk
Phone: +94 77 075 3218

2. Acceptance of Terms

By using this website, creating an account, or placing an order, you confirm that:

• You are at least 18 years old or are using the website under the supervision of a parent or guardian.
• The information you provide is accurate and complete.
• You agree to comply with all applicable laws and regulations in Sri Lanka.

3. Products & Availability

All products displayed on the website are subject to availability.

We reserve the right to:

• Modify or discontinue products without prior notice
• Limit quantities purchased
• Refuse or cancel orders at our discretion
• Correct pricing, descriptions, or typographical errors

Product images are for illustrative purposes only. Actual products may slightly differ in color or appearance due to screen settings and manufacturing variations.

4. Pricing & Payments

All prices listed on the website are in Sri Lankan Rupees (LKR) unless otherwise stated.

Prices may change without prior notice.

We accept payments through:

• Credit/Debit Cards
• Approved Online Payment Gateways
• Bank Transfers (where applicable)

Orders will only be processed upon successful payment confirmation.

Kookaburra Sri Lanka reserves the right to cancel or refuse any transaction suspected to be fraudulent or unauthorized.

5. Shipping & Delivery

Delivery timelines provided are estimates and may vary depending on:

• Delivery location
• Courier operations
• Public holidays
• Unforeseen circumstances

Customers are responsible for providing accurate delivery details.

Kookaburra Sri Lanka will not be responsible for delays caused by:

• Incorrect address information
• Courier service interruptions
• Force majeure events

Risk of loss or damage passes to the customer upon successful delivery.

6. Returns & Exchanges

Products may only be returned or exchanged subject to the following conditions:

• The item must be unused and in original condition
• Original tags and packaging must be intact
• Return requests must be made within the specified return period
• Proof of purchase must be provided

The following items may not qualify for returns:

• Used cricket equipment
• Customized or personalized items
• Clearance or promotional items
• Items damaged due to misuse

Kookaburra Sri Lanka reserves the right to inspect returned items before approving refunds or exchanges.

Refund timelines may vary depending on the payment provider or banking institution.

7. Warranty

Warranty coverage applies only to manufacturing defects and does not cover:

• Normal wear and tear
• Damage caused by misuse
• Improper storage or maintenance
• Unauthorized modifications
• Damage caused during gameplay beyond standard usage

Warranty claims are subject to inspection and approval.

8. User Accounts

Customers are responsible for maintaining the confidentiality of their account credentials.

You agree to:

• Provide accurate account information
• Update information when necessary
• Notify us immediately of unauthorized account use

Kookaburra Sri Lanka is not liable for losses resulting from unauthorized account access due to customer negligence.

9. Intellectual Property

All website content including:

• Logos
• Graphics
• Images
• Product descriptions
• Videos
• Website design
• Trademarks

are the property of Kookaburra or Kookaburra Sri Lanka and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Website Usage Restrictions

Users shall not:

• Use the website for unlawful purposes
• Attempt unauthorized access to systems or servers
• Introduce viruses or malicious software
• Interfere with website operations
• Copy or misuse website content

Violation of these conditions may result in restricted access and legal action.

11. Limitation of Liability

To the maximum extent permitted by law, Kookaburra Sri Lanka shall not be liable for:

• Indirect or consequential damages
• Loss of profits or business opportunities
• Delays or interruptions to website services
• Technical inaccuracies or errors

All products and services are provided on an “as available” basis.

12. Third-Party Links

This website may contain links to third-party websites for customer convenience.

Kookaburra Sri Lanka does not control or endorse third-party content and is not responsible for their policies, services, or practices.

13. Privacy

Use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection and use of information in accordance with our Privacy Policy.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

15. Changes to Terms & Conditions

Kookaburra Sri Lanka reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website following changes constitutes acceptance of the revised Terms.

16. Contact Information

For inquiries regarding these Terms & Conditions, please contact:

Kookaburra Sri Lanka
Operated by Sumathi Sports (Private) Limited

Email: service@kookaburrasport.com.lk
Phone: +94 77 075 3218
Website: https://kookaburrasport.com.lk/