Privacy Policy – Kookaburra

Privacy Policy – Kookaburra Sri Lanka

Kookaburra Sri Lanka, operated by Sumathi Sports (Private) Limited, values and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make purchases through our website.

By accessing or using this website, you agree to the terms outlined in this Privacy Policy.

1. About Us

Kookaburra Sri Lanka
Operated by Sumathi Sports (Private) Limited
Official Exclusive Importer & Distributor of Kookaburra in Sri Lanka

Website: https://kookaburrasport.com.lk/
Email: service@kookaburrasport.com.lk
Phone: +94 77 075 3218

2. Information We Collect

We may collect personal information including but not limited to:

Personal Details

• Full name
• Billing and delivery address
• Phone number
• Email address

Payment Information

Payment transactions are processed through secure third-party payment gateways. Kookaburra Sri Lanka does not store complete credit or debit card details on our servers.

Website Usage Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referral sources

Account Information

If you create an account, we may collect:

• Username
• Password
• Purchase history
• Wishlist or cart information

3. How We Use Your Information

Your information may be used to:

• Process and deliver orders
• Provide customer support
• Respond to inquiries
• Send order confirmations and updates
• Improve website functionality and user experience
• Conduct analytics and performance monitoring
• Send promotional offers, updates, and marketing communications (where consent is provided)
• Prevent fraud and unauthorized activities
• Comply with legal obligations

4. Marketing Communications

With your consent, we may send:

• Promotional emails
• Product launches
• Offers and discounts
• Event and campaign updates

You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Personalize content and advertisements

Users may choose to disable cookies through their browser settings, though some website features may not function properly as a result.

6. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

• Payment gateway providers
• Courier and delivery partners
• IT and website service providers
• Marketing and analytics service providers
• Government or legal authorities when required by law

All third parties are expected to maintain confidentiality and protect your information appropriately.

7. Data Security

Kookaburra Sri Lanka takes reasonable technical and organizational measures to protect personal information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no online platform can guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Maintain transaction records
• Comply with legal, accounting, or regulatory obligations

9. Third-Party Services & Links

This website may contain links to external websites or integrate third-party services.

Kookaburra Sri Lanka is not responsible for the privacy practices, policies, or content of third-party websites.

Users are encouraged to review the privacy policies of those external platforms separately.

10. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your account details
• Withdraw marketing consent
• Request deletion of personal information where legally permissible

Requests may be made through the contact details provided below.

11. Children’s Privacy

This website is not intended for children under the age of 13 without parental supervision.

We do not knowingly collect personal information from children without appropriate consent.

12. International Data Transfers

Some third-party service providers may process information outside Sri Lanka. By using this website, you acknowledge that your information may be transferred and processed in other jurisdictions with applicable safeguards.

13. Changes to This Privacy Policy

Kookaburra Sri Lanka reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with the updated effective date.

Continued use of the website after updates constitutes acceptance of the revised policy.

14. Contact Us

For questions or concerns regarding this Privacy Policy or your personal information, please contact: